Contact Us

Catch Shop

At Catch Shop, customer satisfaction is our highest priority. We believe that clear communication, fast support, and honest service are essential to building trust with our customers. Whether you have a question before placing an order or need assistance after your purchase, our support team is always ready to help.

We encourage all customers to reach out to us with any questions, concerns, or feedback. Every message is important to us, and we are committed to providing helpful and timely responses.

📍 Business Contact Information

Trade Name: Catch Shop
Phone Number: 407-555-32792
Email Address: contact@tinyaera.store

Business Address:
3300 University Blvd, Suite 218
Winter Park, FL 32792
United States

🕘 Customer Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (Eastern Standard Time)

  • Saturday – Sunday: Closed

  • U.S. Public Holidays: Limited availability

We aim to respond to all customer inquiries within 24–48 business hours.

📨 Reasons to Contact Us

You can contact Catch Shop for the following reasons:

  • Order confirmation and order status

  • Tracking information and shipping updates

  • Questions about products or product usage

  • Return, exchange, and refund requests

  • Billing or payment-related issues

  • Website or checkout support

  • General inquiries, suggestions, or feedback

To help us assist you faster, please include your order number (if applicable) in your message.

🤝 Our Support Commitment

We promise to:

  • Treat every customer with respect

  • Provide clear and honest answers

  • Protect your personal information

  • Resolve issues fairly and professionally

Your satisfaction is extremely important to us.